Good news comes in the most unexpected forms. When CK Kumaravel stopped by at the Naturals Salon Spa at Coimbatore’s Race Course Road last year; his franchisee’s personnel assumed he was a client and politely asked him to wait because he didn’t have a prior appointment. “We are fully booked, sir,” he was told. The ‘client’ could not have been a happier man.
Big Idea
By appointment only
The founders of Naturals Salon and Spa never quite expected the eager market they have found in smaller cities and towns
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