Bhavish Aggarwal-led Ola Electric is launching a pilot for its new ‘Hyper Delivery’ service. Under this, the EV company will offer same day registration and delivery of its e-scooters. In short, customers can now complete their purchase online or at an Ola Electric store and then ride home on their fully registered vehicles in just hours.
“Ola Electric has implemented AI to automate the majority of the steps in a registration process, thereby enabling it to eliminate the middlemen associated with the typical registration process. This has enabled the company to introduce the initiative of #HyperDelivery,” the company said as quoted by Inc42.
Currently, the pilot program is underway in Bengaluru, with plans to expand further across India in a phased manner. The move has been introduced after Ola announced its decision to leverage artificial intelligence for automation and move its vehicle registration process in-house.
The ‘Hyper Delivery’ report came amid Ola scooters registration issue that has been going on for months.
Ola Electric Scooter Registration Issue
Discrepancies between Ola Electric’s reported sales and actual vehicle registrations have raised concerns about the Bhavish Aggarwal‑led start‑up. Although the start‑up claimed to have sold 25,000 cars in February, data from the Vahan Portal indicates that only 8,600 of those vehicles were registered, a figure that has alarmed the authorities.
Previously, the start‑up received a letter from the Ministry of Heavy Industries (MHI) requesting an explanation for the alleged discrepancy. As part of the ongoing investigation, Maharashtra RTO officials inspected several Ola showrooms across the state, including one in Pune.
During these inspections, officials verified that vehicles were sold with valid trade certificates and proper paperwork. Due to noncompliance, 36 scooters were seized in Pune and Mumbai.
Ola Electric has been under regulatory scrutiny from various agencies, including the consumer rights watchdog CCPA, which has ordered investigations into complaints regarding alleged "deficiencies" in the start‑up's electric two‑wheelers and services.
However, Ola clarified that it has terminated contracts with two national suppliers responsible for managing the registration process.
