I could not believe the way we galloped: in five years, ABB India grew 10x — from Rs.800 crore to Rs.8,000 crore and the market cap grew from Rs.700 crore to Rs.42,000 crore. We tried so many new experiments. We made the offices cabin-less, an idea I picked up from Sweden. Anybody could walk up to anyone; I sat in the hall with everyone else. It was informal and the collective energy galvanised everyone into action.
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"Collaborative leadership works better than being hierarchical"
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