“Customers expect companies to anticipate the products they need next”

Sunil Jose, senior VP and country leader, Salesforce India on five ways to exceed customer expectations

Published 4 years ago on Nov 29, 2017 1 minute Read
Soumik Kar

Put customers at the centre of your business: Customers drive conversations that provide brands with opportunities that only intent listeners can decode. Hence, aligning your business objectives to the evolving customer preferences will help cultivate customer experiences that mirror real human interactions.