Driven by Data
That is how Anil Bhatt, global CIO of Elevance Health, gets his way in the boardroom and brings about techquity—his coinage for combining technology and equity for the benefit of customers
Vinita Bhatia - March 28, 2024
Tapan Singhel on Transforming Insurance in the Era of Digital Revolution
Digitisation has touched all industries, and the insurance sector is not far behind. There have been many changes post-Covid, but it is time to understand the next step in this journey. Digitisation has touched all industries, and the insurance sector is not far behind. There have been many changes post-Covid, but it is time to understand the next step in this journey. Tapan Singhel, MD and CEO of Bajaj Allianz General Insurance, speaks about how digitisation can enable the interchange of data to develop capabilities that can benefit customers and save millions of lives. Edited excerpts:
Nidhi Sinha - February 29, 2024
Customers Want Elevated Safety, Refined Driving Experiences: Aryaman Thakker
Aryaman Thakker, executive director of premium and luxury car dealer Group Landmark, talks about five trends in consumer demands and expectations from the automobile industry and how it is responding to them
December 29, 2023
Paytm Continues To Do Well In Merchant Device Deployment, UPI; Analyst Says Valuation Looks Attractive, Growth Will Be Sharper
Paytm recently announced its plans to strengthen its lending business to offer higher ticket personal and merchant loans, targeting lower risk and high credit worthy customers, in partnership with large banks and NBFCs.
December 12, 2023
Paytm Announces Expansion Of Credit Distribution Business To Include Large Ticket Personal And Merchant Loans
Paytm, India’s leading mobile payments and financial services distribution company, will now expand its credit distribution business to offer higher-value personal and merchant loans to lower-risk and high credit-worthy customers, partnering with large banks and NBFCs, the
company said in a business update.December 06, 2023
Arjun Mohan: Edtech Suddenly Became Everyone’s Favourite Whipping Child
Arjun Mohan, India CEO of edtech company Byju’s, explains how the edtech sector, one of the best performers during Covid-19 pandemic, fell out of favour with customers and investors and ended up in losses
Vinita Bhatia - October 31, 2023
The Direct Channel
The D2C market is expected to grow at approximately 40% between FY22 and FY27, according to a report by the Confederation of Indian Industry. Powered by technological advancements and strengthening of the digital ecosystem and local demand, numerous manufacturers have started selling directly to the customers. Within the D2C sector, direct online channels are witnessing growth
October 31, 2023
IDFC First is Digitally Savvy, Knows Customers Well to Build Services Around Their Needs: Madhivanan Balakrishnan
The executive director and chief operating officer of IDFC First Bank talks about its commitment to its customers and how it has employed its digital savviness to improve its services
Suchetana Ray - October 01, 2023
ITC Next Is Our Answer to Global Uncertainties: Sanjiv Puri
From making tobacco products to becoming a multi-sector corporation, ITC has come a long way since its inception in 1910. This year, it became the seventh listed company in India to cross Rs 6 trillion market cap. It is now deploying sustainable solutions and Industry 4.0 measures to create seamless networks with retailers and customers. Sanjiv Puri, company MD and chairman, talks about ITC's planned growth trajectory
Suchetana Ray - July 28, 2023
‘Phygital Integration Is Likely To Grow Further’
Arvind Mediratta, MD and CEO of retail chain Metro Cash & Carry India, talks about the five ways in which retail giants have evolved with the changing behaviour of customers
September 28, 2022