GenAI Will Make Creativity More Precious: B.K. Kalra
Change is difficult, but it also brings agility, says B.K. Kalra, president and CEO of global IT services company Genpact, referring to the disruption in businesses brought about by generative artificial intelligence. In an exclusive interview, he gives details of Genpact’s focus on becoming an AI-first company, its AI-assisted learning platform Genome, its strategy for growth in coming years and more. Edited excerpts:
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