'From Bezos, I have learnt to be customer-obsessed and to risk being misunderstood'
Amit Agarwal, senior vice president and country head, Amazon India, tells us why they believe they are lucky and that their luck will hold, and about the workings of Jeff Bezos’ mind
N Mahalakshmi - July 26, 2021
Mapping The Gap
Aided with data on consumers, analytics on need gaps and waning brand loyalty, e-tailers abandon discounting to climb on to the private label bandwagon
Meenu Shekhar - May 24, 2018
Retail Stock Therapy - Part 2
A lowdown on how different players in the retail space are faring
Khushboo Balani - December 07, 2017
"Identify experiences that customers want for good"
Amit Agarwal, SVP and country head, Amazon India, on five ways to exceed customer expectations
July 19, 2017
After a payment gateway and e-wallet, Citrus Pay is working on getting more merchants to go the digital way
Kripa Mahalingam - March 22, 2016
Varun Bahl's Aurum is taking Delhi baaratis by storm with uniquely styled weddings
Nivi Shrivastava - November 23, 2015