Anuj Sharma hates rolling down his car window at toll booths. The 25-year-old bartender drives from Safdurjung in South Delhi to Sahara Mall in Gurgaon every day and the toll plaza just before the Ambience Mall in Gurgaon is a constant bottleneck. Some days it takes him more than 15 minutes to pay the fee and cross the 50-meter stretch. “I don’t want to pay for roads slushy with drain water, half-complete service lanes, narrow entry and exit points and poor signage,” Sharma complains.
