For a bank owned by the Hindujas, the billionaire non-resident Indians, and inaugurated amidst great pomp by prime minister Manmohan Singh in 1994, IndusInd lost the plot in the subsequent decade as private sector peers, HDFC Bank and ICICI Bank, gained ground. By 2008, IndusInd was stuck in a rut with a business that was just fetching it 1.3% in net interest margin (NIM, the difference between the costs of borrowing and lending) and was saddled with bad loans . It was around this time that Ramesh Sobti, country head of ABN Amro Bank, joined the bank with his team. Since then it has been a remarkable turnaround for the bank, thanks to a team that came in at a time when the financial markets and banking system were roiling under the global credit crisis.