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We Are More Indian Than Anyone Else, Says IBM India MD Sandip Patel

By being the first movers to capture India’s technological boom, IBM has ensured that it now is in the DNA of the country

By being the first movers to capture India’s technological boom, IBM has ensured that it now is in the DNA of the country. The US technology giant’s Indian subsidiary was established in 1992 and is headquartered in Bengaluru.  From creating the tech support for the majority of India’s banking system, to providing supply chain support for distribution of Amul milk during the pandemic — there isn’t any sector in India left untouched by IBM. With an Indian at the current helm of affairs – Andhra-born Arvind Krishna took over as the CEO in April 2020 — IBM is not just looking at India as a market but as a talent resource pool as well. It has changed its engagement with India since it first came to the country as a BPO company to leverage the affordability of local labour. Now, its mainstay is highly skilled programmers that code for the world on AI, blockchain, and quantum computing, among others.However, as the tech-based startup space heats up in India, high-profile acquisitions would decide the future of tech giants here. While IBM’s core value is to be an enabler of India’s growth story, it remains to be seen whether it’s possible to keep growing in the Indian market without cut-throat competition. Outlook Business speaks with Sandip Patel, MD, IBM India, to understand the company’s plans for the country, why India is important for IBM and how IBM India has grown to deliver revenue on a par with global numbers.