Call for efficiency
Profitability of the capital markets businesses is volatile, given the cyclical nature of business, which coupled with lofty employee cost, makes it a highly operating leverage play. For I-Sec, profit before tax margin has been moving from 20% for FY14 to 44% for FY19 and has maintained during 9MFY20. This is a result of the following: One, tight leash on other opex, which was up by 3% CAGR over FY14-19, owing to the strategic shift in closing down branches. As per the management, direct cost toward branches is 10% of FY19 overall cost, and, thus, has further scope for rationalisation as it closes more branches. Two, given the increasing use of digital as a platform, I-Sec has broadly maintained headcount, but wage inflation has meant employee cost rising at CAGR of 11% over FY14-19. Management is now only looking to fill vacancies which are crucial, else the headcount is expected to rationalise further. Three, the focus is also on reducing cost-income ratio to 50% by FY22.