Paytm Introduces Personalised UPI IDs to Enhance Privacy in Mobile Payments

Fintech platform Paytm launched personalised UPI IDs on Monday, enhancing privacy and offering a more flexible option for mobile payments. The new service enables users to create personalised UPI IDs, such as “name@ptyes” or “name@ptaxis”, allowing them to send and receive money without revealing their mobile numbers.

It is now available on handles issued by Yes Bank and Axis Bank and will be extended to other banking partners soon.

“We heard the feedback from our customers who wanted to keep their mobile numbers private and built this solution to address that need. We remain committed to developing thoughtful innovations that make payments safer and more convenient for all,” a Paytm spokesperson stated.

How to Set Up

To generate a personalised UPI ID on the Paytm app, users must first launch the app and tap the profile icon. They then navigate to UPI settings, select Manage UPI ID and choose a personalised ID. After confirmation, they can use it as their primary UPI ID for payments.

This straightforward approach gives users greater control over their financial identities while keeping their mobile numbers private.

Paytm now supports international UPI payments in the UAE, Singapore, France, Mauritius, Bhutan, Sri Lanka and Nepal, making it easier for Indian travellers worldwide.

A Paytm spokesperson added, “We have introduced personalised UPI IDs to offer more choice and privacy in payments. Our customers wanted to keep their mobile numbers private and we built this solution to address that need.”

Paytm Q4

One97 Communications, the parent company of the Paytm brand, reported a consolidated loss of Rs 545 crore for the fourth quarter ending March 31, 2025.

According to a regulatory filing, the company incurred a loss of approximately Rs 551 crore during the same period last year.

Revenue from operations declined by 15.7 % to Rs 1,911.5 crore during the quarter, compared to Rs 2,267.1 crore in the March 2024 quarter.

The company's loss for FY25 was reduced by more than half to Rs 645.2 crore, down from Rs 1,390.4 crore the previous year. Revenue from operations decreased by approximately 31 % to Rs 6,900 crore from Rs 9,977.8 crore.