Historically, every major wave of innovation, from the Industrial Revolution to the IT era, has enabled greater wealth concentration, displaced some jobs, but also created new sectors, higher productivity, and new livelihoods. We are witnessing a similar transition today with AI and automation.
Over the next one or two decades, technology is likely to trigger deep restructuring of labour markets and wealth distribution as human work is increasingly replaced across sectors. A significant share of service-sector jobs may become redundant, although automation is more likely to redefine roles than eliminate them entirely. This shift will intensify competition to upskill, especially in areas such as creative thinking, emotional intelligence, and problem-solving, skills that remain difficult for AI to replicate.
Given how the Indian IT and services sector is integrated into the global economy, the initial impact is likely to be a decline in projects outsourced to India. Some of this is already visible, with fewer projects flowing into Indian firms, leading to job losses, particularly in roles that can be automated. Much will depend on how the Indian services sector responds to this transition.
As the cost of technology and AI tools falls, individuals and startups will gain access to advanced capabilities, potentially driving a new wave of tech entrepreneurs and lean, highly automated firms. While this may appear to broaden wealth creation, returns are likely to remain highly concentrated.
The top 0.1%—those controlling major platforms, networks, and intellectual property—will continue to consolidate wealth. There may be some redistribution within the upper tier, with the top 1–2% gaining access to scalable digital assets such as startups, creator platforms, and algorithmic trading. Beyond this, overall wealth inequality is likely to widen.