Identify intent: The first and foremost way to manage conflict is to recognise intent. Leaders should tactfully identify the point where healthy stress turns into unruly chaos and nip it in the bud at that very instance.
"The discipline of going hard at the issue and soft on the person is important"
Porush Singh, Division President- South Asia, MasterCard on five ways to effectively manage conflict
Summer wine and salad
Kishore Singh - January 19, 2015
A double topping for growth
Meghna Maiti - January 15, 2015
Scriptures for success
Kripa Mahalingam - January 27, 2015
The million-dollar question: Is investing a game of luck or skill?
Shankar Sharma - May 04, 2021
Where's the party tonight?
Aditi Saxena - January 27, 2015