"The discipline of going hard at the issue and soft on the person is important"

Porush Singh, Division President- South Asia, MasterCard on five ways to effectively manage conflict

Published 2 years ago on Oct 09, 2020 1 minute Read
Photograph by Soumik Kar

Identify intent: The first and foremost way to manage conflict is to recognise intent. Leaders should tactfully identify the point where healthy stress turns into unruly chaos and nip it in the bud at that very instance.