Almost 45 years ago, a management consultant sitting in a panel discussion which was organised on women's aspirations coined a new term: "Glass ceiling". The term referred to 'invisible hindrances' preventing the progress of women in workplaces. Marilyn Loden, an experienced HR professional working in the telecom sector at that time in the USA, recalled the times when she was often subjected to moral lectures on how she should conduct herself during meetings and instructed by her seniors to smile more.