Outlook Business Desk
The Centre has directed LPG users who have not completed Aadhaar-based eKYC to undergo biometric authentication. The step targets better verification of genuine beneficiaries and aims to ensure that subsidies reach the right consumers while preventing misuse and duplication.
The Ministry of Petroleum and Natural Gas clarified on Tuesday that the directive is not new. Only LPG consumers who have not completed authentication need to finish eKYC, while those who have already verified their details earlier are not required to do it again.
India is facing an LPG shortage linked to the ongoing West Asia conflict, which has disrupted supply chains. The shortage has forced several eateries and restaurants to temporarily shut down, reflecting the broader impact of the crisis on daily operations.
Supply disruptions have also led to increased hoarding and black marketing of LPG cylinders. Authorities are now strengthening checks through eKYC to curb illegal diversion and ensure that available supply reaches genuine household consumers without misuse.
Commercial LPG supply has been limited to just 20% of the average monthly consumption. The government has shifted focus towards ensuring steady availability of cooking gas for households amid ongoing disruptions affecting global supply chains.
Under Pradhan Mantri Ujjwala Yojana, customers need to update KYC only once every financial year. This update becomes necessary only after seven refills, specifically for receiving targeted direct benefit transfer subsidies on the eighth and ninth refill.
Users can complete LPG eKYC through mobile apps such as IndianOil One, Hello BPCL or HP Pay. After logging in, selecting Aadhaar eKYC, and completing a live face scan, the request gets submitted and is usually approved within 24 to 48 hours.
Consumers can also visit the official My LPG website, choose their provider, and log in. They can then check eKYC status or complete Aadhaar authentication through OTP-based or biometric verification without visiting any physical office.
LPG prices for a 14.2 kg cylinder vary across cities. It costs ₹913 in New Delhi and ₹912.50 in Mumbai, while Kolkata and Chennai are higher at ₹939 and ₹928.50, with Patna recording the highest at ₹1,002.50.