15-Minute vs 60-Minute Delivery: Borzo Survey Flags Rising Stress Among Gig Workers

Outlook Business Desk

Life in Fast Lane

India’s Gig Workers: The Backbone of Quick Commerce. From food to medicines, gig riders ensure fast deliveries every day. But behind this convenience lies their daily hustle through traffic and harsh weather.

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What the Survey Says?

A Borzo survey says 10,900 delivery workers across India studied how 15-min and 60-min deliveries affect their work, stress, and safety. How the pressure of delivery causes big accidents.

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Stress vs Speed

Quick Deliveries and High Pressure 57.3% of riders feel stressed during 15-min deliveries, while only 42.7% feel so during 60-min ones. Faster isn’t always better for them.

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Safety at Stake

Longer Time, Safer Roads -80.6% of riders say 60-min deliveries are safer. Tight deadlines force risky riding behavior, raising concern over rider well-being.

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What Works Better?

Rider Preferences for Profit and Peace. Riders prefer 60-min deliveries for timely completion and higher earnings. But 15-min ones allow more deliveries per hour. It’s a trade-off.

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Public Transport Rising

Buses, Metros & Trains a Smoother Ride? 50.6% riders are open to using public transport. It saves cost and eases stress, but nearly half still prefer bikes for flexibility.

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