Outlook Business Desk
Singapore Airlines on Monday announced it will roll out next-generation in-flight internet powered by Starlink from early 2027, aiming to significantly improve onboard connectivity for passengers across its network.
The airline said it will begin installing the new system in the first quarter of 2027, as per The Economic Times, following a phased rollout to gradually integrate the technology across aircraft while maintaining consistent service quality during the transition period.
The airlines said the upgrade will include its Airbus A350-900 long-haul and ultra-long-range aircraft along with its A380 fleet, ensuring improved internet connectivity across major international routes operated by the airline.
The airline expects the Starlink-powered connectivity rollout to be completed by the end of 2029, reflecting a phased multi-year plan to upgrade internet systems across its wide-body fleet.
The service will rely on Starlink’s low Earth orbit satellite network, positioned closer to Earth than traditional systems, allowing faster speeds and more stable connections throughout long-haul and ultra-long-haul flights.
With access to over 10,000 satellites, the airline aims to deliver faster internet that supports streaming, social media, online gaming and large file transfers onboard, improving the overall passenger experience.
The airline confirmed its unlimited complimentary Wi-Fi will continue on Starlink-enabled aircraft for Suites First Class and Business Class passengers, along with PPS Club and KrisFlyer members travelling in Premium Economy and Economy.
Yeoh Phee Teik, Senior Vice President Customer Experience at Singapore Airlines, said fast seamless connectivity is now essential and added that Starlink will offer a smoother high-speed internet experience from take-off to landing for passengers.
Meanwhile, Jason Fritch, Vice President Enterprise Sales at SpaceX, said passengers and crew will get seamless low-latency connectivity, highlighting Singapore Airlines’ focus on improving customer experience through advanced digital technology.