With its cloud-based offering, freshdesk helps its clients address customer issues promptly
Shoppers Stop’s vice-chairman BS Nagesh on increasing footfalls at retail chains
Amit Agarwal, SVP and country head, Amazon India, on five ways to exceed customer expectations
Asha Gupta, managing director, Tupperware India, suggests effective ways of direct selling
Sunil Jose, senior area VP and country leader, Salesforce India on five ways to exceed customer expectations
Mukesh Bansal, founder and CEO, Myntra, lists five musts while building an e-commerce business
Four entrepreneurs share their journey of scaling up and going global at the Smart Enterprise Cluster Meet in Pune — Part 2
The adorable couple — Asha and Bala — are back, as Vodafone once again reminds its customers to celebrate life to the fullest
Businesses are using digital reach to co-create products with customers
Pidilite Industries’ Fevikwik forges a new bond with its women customers
CEAT Tyres reminds customers that investing in tyres can help save money too
TalentSprint's Santanu Paul explores the science behind word-of-mouth and the key to retaining customers
Dinesh Malkani, President, Cisco Systems, India & SAARC, on five ways to compete effectively
New players are using co-marketing to draw customers and scale up
Food startups are banking on Indian cuisine to woo customers, but scalability won't come easy
Ravi Gilani on how most service providers end up annoying the very people they are trying to serve -their customers
Sundeep Sikka, CEO, Reliance Capital AMC, on how to manage time productively
There's a slew of food delivery apps. But will they succeed in luring customers away from good ol' phone orders?
According to this study, social media helps brands communicate with its customers directly and engage in conversations to serve them better
Bhandari Exports makes handcrafted furniture that has customers the world over
Businesses built with passion have values that customers identify with
Will the choice of corporate branding after a merger help secure the loyalty of employees, customers and investors?
Vizury's re-targeting solutions work smartly to bring back online customers who drop off without purchasing
Credit cards linked to fixed deposits are good for customers and even better for banks
Luxury experts' recommendations on how to succeed in the Indian market
Online retailers are now shifting shipping costs to customers to protect their margins