Why Employees NTPC
- Learning and development: Runs the state-of-the-art Power Management Institute.
- Wide range of benefits: Critical life situations and post-retirement benefits covered.
- Quality of life: Tie-ups with the best schools, hospitals and health clubs.
NTPC, India’s largest power company, would do well to invest in a coin-minting machine. Reason: every employee who completes 25 years of service with the public sector undertaking (PSU) gets a gold coin. Hundreds of NTPCians, past and present, have proudly taken home those coins over the years. Not surprisingly, the average age of the company’s workforce of 24,500 people is 46 years. And that isn’t considered a negative. “We are in an industry where maturity and experience counts, so it’s a strength,” asserts HR Director SP Singh.
That strength shows in NTPC’s operational performance. It has a power generating capacity of 34,194MW. Although this is around 18% of the country’s total capacity, it accounts for close to 30% of total power generation. And it has been consistently profitable. NTPC’s results for FY10 showed a profit after tax of Rs 8,728 crore, earning it the ‘PSU Excellence Award 2010’ for best financial performance.
Credit for this performance must go to NTPC’s 13,000 executive and 11,500 non-executive staff. “Although we are a PSU, we work like a private company and are result-oriented,” says Pramathesh Purkayastha, Additional GM (Corporate Planning). The reason employees are so driven, adds Manoj Dubey, DGM, Business Excellence, is because of the conducive environment that the company has created for them to excel.
That conduciveness begins with pay. With an annual salary of Rs 10-12 lakh, entry-level executives are paid far more than in private power companies. Though private players have the edge at senior levels, the pay is still decent; for instance, a general manager’s salary is around Rs 30 lakh.
But it’s not just about pay, says HR chief Singh. “It is about satisfying the needs of every employee. And we are very sensitive to those needs.” NTPC employees are housed in townships equipped with hospitals, schools, parks, clubs and recreation facilities. Plus, they enjoy a plethora of family-welfare initiatives, including free medicare and cheap loans.
“Our people practices have been designed to cater to the needs of employees, to help them develop as individuals as well as professionals,” says NTPC CMD Arup Roy Choudhury.
Job satisfaction levels are high. “I turned down an opportunity to work in the US because I am very happy here,” says SVR Subbarao, a junior officer in the IT department.
Today, NTPC is the first choice among PSUs for job seekers. Every year, over 100,000 candidates appear for an all-India test to fill around 500 entry-level positions in the company. “That’s how desirable a job at NTPC is,” says Prem Chand, Senior Manager, HR.
With the power sector being opened up to private players, the management is keenly aware of the importance of staying competitive. “Every employee has to undergo at least seven days of training annually,” explains Pranav Kumar Sinha, Additional GM, HR.
Much of the training takes place at NTPC’s Power Management Institute (PMI) in Noida, which provides technical and management training to middle and senior-level personnel. The PSU has also tied up with institutes like IIT-Delhi, BITS-Pilani and MDI (Gurgaon) for executive education programmes. “NTPC pays the entire course fee and the executive continues to draw a full salary during the course,” says AK Bhatnagar, GM, HR & Corporate Communications.
With that kind of support, it’s not surprising that NTPC is a Best Employer—the only PSU on the list.